Longs Ltd. has established the following privacy policy regarding the handling of users’ personal information in the services provided on this website.

1.Definition of Personal Information
[Personal information] means information about a living individual that can be used to identify a specific individual by name, date of birth, or other description, etc., contained in the information, or information that can be easily matched with other information and thereby identify a specific individual.
2.Collection of Personal Information
・We may collect your personal information when you purchase a product or make an inquiry.
・We will collect such information in a lawful and fair manner.
・The personal information we collect is as follows.
1.Your name and furigana
2.Your address
3.Phone number
4.Your e-mail address
5.Password
6.Shipping Information
7.Transaction history and details of your transactions with our store
8.Information that can be used to identify a specific individual by combining the above
3.Use of Personal Information
・We use the personal information we receive from our customers for the following purposes.
1.Order confirmations and inquiries.
2.Confirmation of shipment.
3.Reply to inquiries.

・We will not disclose or provide your personal information to third parties without your permission except in the following cases.
1.When required by law, or when it is necessary to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government to perform duties as prescribed by law.
2.When it is necessary to protect the life, body, or property of an individual and it is difficult to obtain the consent of the individual.
3.When personal data is exchanged between affiliated companies of the company that operates this store.
4.Security of Personal Information
・The service providers take rational, organizational, physical, personnel, and technical measures to ensure the security of personal information received from customers, and we strive to prevent unauthorized access to personal data and the risk of loss, falsification, or leakage of personal information through appropriate handling in accordance with relevant laws and regulations.
5.Correction and deletion of personal information
・If you wish to correct or delete your personal information, please contact us using the contact information below.
・If you are a registered user, you can correct your personal information from the「My Account」menu on this site.
6.Use of cookies
・We may use cookies to provide better service to our customers, but this does not allow us to collect personally identifiable information and does not violate the privacy of our customers.
・If you do not wish to accept cookies, you can change your browser settings.
*A cookie is a piece of information that is sent to your browser from a server computer and stored on the hard disk of the computer you are using.
7.Access Analysis Tools
・This site uses Google Analytics, an access analysis tool provided by Google.
・This Google Analytics uses cookies to collect traffic data.
・This traffic data is collected anonymously and does not personally identify you.
・This feature can be disabled by disabling cookies, so please check your browser settings.
・For more information about this agreement, please see the Google Analytics Terms of Use.
8.Use of SSL
For security purposes, SSL (Secure Sockets Layer) technology is used when entering personal information to prevent such information from being intercepted, intercepted, or altered.
*SSL is a function that encrypts information to prevent eavesdropping and data tampering during transmission and reception.
*SSL enables you to transmit information more securely.
9.Contact Us
Inquiry Form
10.Changes to our Privacy Policy
If we decide to change the personal information we collect, change the purpose of use, or make any other changes to our privacy policy, we will make these changes publicly available by posting the changes on this page.